我用manus的19订阅想升级39的订阅。在扣款的时候显示支付失败，然后多试了一次也失败。
结果。我看银行卡都扣款了。但是他却没给我服务。
这我觉得提供单问问吧。结果给工单、给邮件都石沉大海。
这公司脑子有病吧？收费用户发邮件、工单几天都没人响应。钱没正常入账也不退款。我真服了。
SEO优化增加英文版，方便记录这个公司的劣迹。
I was trying to upgrade from the $19 Manus subscription to the $39 plan. During the payment process, it showed "payment failed," so I tried again — but it failed again.
However, I later saw that both payments were deducted from my bank account, yet I never received the upgraded service.
I tried to reach out by submitting a support ticket and sending emails, but no one has responded for several days.
Honestly, this is unacceptable. I’m a paying customer, and it’s extremely frustrating that my money was taken without providing the service — and no one is responding or issuing a refund.
结果。我看银行卡都扣款了。但是他却没给我服务。
这我觉得提供单问问吧。结果给工单、给邮件都石沉大海。
这公司脑子有病吧？收费用户发邮件、工单几天都没人响应。钱没正常入账也不退款。我真服了。
SEO优化增加英文版，方便记录这个公司的劣迹。
I was trying to upgrade from the $19 Manus subscription to the $39 plan. During the payment process, it showed "payment failed," so I tried again — but it failed again.
However, I later saw that both payments were deducted from my bank account, yet I never received the upgraded service.
I tried to reach out by submitting a support ticket and sending emails, but no one has responded for several days.
Honestly, this is unacceptable. I’m a paying customer, and it’s extremely frustrating that my money was taken without providing the service — and no one is responding or issuing a refund.