Description:
Notifies staff when a conversation contains certain keywords.
The add-on can send an email to a staff member and or create a new thread alerting staff members of keywords in a conversation message.
(Example of email)
(Example of Options page)
Features:
New conversations are checked for keywords every 10 minutes.
Separate email and or thread is created for each conversation message which contains keywords.
Staff conversation messages are ignored.
All phrases start with keywordcheckconversations_ for your convenience.
Questions and Answers:
Q: Will the add-on ignore text contained in a quote?
A: Yes.
Q: What does "Keywords special" mean?
A: These are keywords which stand alone and are not part of another word.
Notifies staff when a conversation contains certain keywords.
The add-on can send an email to a staff member and or create a new thread alerting staff members of keywords in a conversation message.
(Example of email)
(Example of Options page)
Features:
New conversations are checked for keywords every 10 minutes.
Separate email and or thread is created for each conversation message which contains keywords.
Staff conversation messages are ignored.
All phrases start with keywordcheckconversations_ for your convenience.
Questions and Answers:
Q: Will the add-on ignore text contained in a quote?
A: Yes.
Q: What does "Keywords special" mean?
A: These are keywords which stand alone and are not part of another word.